download-appstore-&-google-playdownload-appstore-&-google-play

Privacy and Policy

footer

1

INTRODUCTION

This Privacy Policy comes into effect as of ________

Privacy Policy (“Policy”) below explains how We, PT. Dorothee and Benoit Bali and/or Affiliate (“____”) obtain, collect, store, control, process, analyze, improve, update, display, announce, transfer, disclose and protect Your Personal data[1] ("Processing Personal Data or Processing of Personal Data”). This policy applies and governs all User Our mobile application namely GONANNY, website namely (insert name of the site), features, services, and products (together called “Application”), unless otherwise regulated in a separate Policy.

2

ACKNOWLEDGMENT AND CONSENT

1. By agreeing to this Policy, you acknowledge that you have read and understand this Policy and agree to all its provisions. Specifically, you agree and provide consent for Us to Process Your Personal Data in accordance with this Policy

2. If you provide us with Personal Data relating to other individuals, such as Personal Data relating to your partner, family members, friends, and/or other parties, then you represent and warrant that you have obtained the consent of that individual, immediately hereby consent on behalf of the individual to our Processing of their Personal Data. We may ask you for proof of such consent at any time if necessary.

3.You may withdraw from this Policy for any or all Processing of your Personal Data at any time by providing Notifications to us in writing using the Contact Details mentioned in this Agreement. Related to sending messages and news via media communication that we send to you, You can also withdraw through the facility “unsubscribe” available in sent messages . You understand and agree that withdrawal from this Policy may result in termination of services, deletion of your account or termination of your contractual relationship with Us. After receiving notification of withdrawal with your consent, we will inform you about the possible consequences of the withdrawal so that you can make a decision whether you still want to withdraw from this Policy.

3

TYPE OF DATA COLLECTED

1. We collect Personal Data when you register and use our Application, including Identity Data, contact, transaction data, payment data, record data (log) and/or location data. Personal Data as previously explained applies to you as an Application User and your child's data is for information for our Babysitting Partners. Specifically for Babysitting Partners, we collect Personal Data in the form of profile photos, curriculum vitae (the course of life), personal certificate of expertise, and other necessary Personal Data.

2. Apart from the reasons mentioned above, we also collect data for regulatory reasons Law and User Agreement and/or Partnership Agreement. If you choose not to provide such data, we may not be able to provide services and applications to you as intended.

3.We also collect Device Data and Technical Data from you, and other data that you may convey or send in the use of our Application. Providing Personal Data through activities
a. Register and create an account using the Application;
b. Using the Application, including if you register as a Service Provider/Partner or use services as a User;
c. Make payments using the methods available in the Application including but not limited to payments using virtual accounts, credit cards, banking transfers, electronic money facilities, etc.
d. Addition of information and information related to funding sources;
e. Provide feedback or contact us
f. As information to confirm services/work for our partners.

4. In addition to the activities mentioned above, We will also track and collect your geographic location data in real-time (real time). Use of Global Positioning System (GPS) on your mobile device to provide a better experience in using the Application, for example to connect you with the nearest Service User or Babysitting Partner. You can always choose to temporarily disable geo-location tracking data on your Mobile Device. Deactivating GPS will affect the features and functions available on the Application.

5. Some of the information mentioned above we collect using Cookies. Usage Cookies to track User activity to improve User experience. You can adjust settings on your Mobile Device or browser your internet to set access usage permissions cookies. Your device also allows you to delete cookies anything previously saved at any time. This can affect the functions and features available on the Application.

6. Some of the information mentioned above we collect using Cookies. Usage Cookies to track User activity to improve User experience. You can adjust settings on your Mobile Device or browser your internet to set access usage permissions cookies. Your device also allows you to delete cookies anything previously saved at any time. This can affect the functions and features available on the Application.

7. We do not require and support data collection carried out by Babysitter Partner directly unless full consent is given by the User. We are not responsible for the acquisition, processing and storage of data provided to Babysitting Partners.

4

PURPOSE OF PERSONAL DATA COLLECTION

1. The purpose of using personal data as previously mentioned is to set up and manage your account with us, communicate with you, provide features, services and functions for you on our application.

2. If you are a Babysitting Partner, We use your data to verify that you are a capable individual to provide your services to Customers, set up and manage your account with us, communicate with you, and otherwise provide you with various services and features available in the Application. We also use your data to carry out maintenance on Our Application, and to adjust Our products and services to Your preferences, and from the Company in Our affiliates, partners, and Our services to You.

3. We share your data with Third Party Partners to facilitate the performance of services for or by you, to the extent necessary for them to provide their services, including but not limited to, payment processing, claims, insurance, etc.

4. We process your data in several locations, both in Indonesia and outside Indonesia. We may also transfer your data to our affiliates and Third Party partners outside Indonesia for the purposes as set out in this Policy.

5. Apart from the purposes as mentioned previously, we also use your data for:
a. Carry out our business operational functions;
b. Provide assistance with respect to technical difficulties or operational issues with the application;
c. To prevent, detect, investigate all suspicious activities and transactions and the implementation of prohibited, illegal or unauthorized activities in accordance with Legislation;
d. Comply with mandates from laws and regulations or to respond to requests from Government;
e. To facilitate business asset transactions involving us and/or our affiliates;
f. To offer promotions, contests or special services available within our Application;
g. For external audit purposes or from the Government;
h. To carry out legal processes in any form between you and us, or between you and the government specifically for the purposes of such legal processes;
i. In emergency situations related to your health and safety and the public interest, we may share your Personal Data with authorized government institutions;
j. For the insurance registration process related to our services/work;

6. We will not sell or rent your Personal Data.

7. Other than as provided in this Policy, we may disclose and share your Personal Data if we have obtained your Consent for such activities.

5

PROTECTION OF YOUR PERSONAL DATA

1. We prioritize the confidentiality and security of your personal data. Therefore, we will use our best efforts to protect and secure your Personal Data from access by unauthorized parties. We rely on the management and processing of your Personal data on the provisions of the Laws and Regulations. Your responsibility as a personal data owner is to ensure the confidentiality of your data by not sharing your account details, including your password, One Time Password (OTP) with anyone, and you must always safeguard the device you use. We are not responsible if there is a leak of Personal Data caused by factors caused by you as the Personal Data Owner.

6

DATA STORAGE

1. Your Personal Data will only be stored as long as necessary to fulfill the purposes as previously described, during the Retention Period or as long as such storage is required or permitted by Laws and Regulations. We will stop storing Personal Data and stop processing it as soon as it is deemed that the purpose for collecting the Personal Data is no longer necessary and/or there is a request from you to delete your account.

2. We will delete Personal Data under Our control when;

a. Personal Data is no longer needed according to the purpose for which it was collected;
b. Expiration of the retention period; And
c. Storage is no longer required for compliance purposes according to Legislative Regulations

3. To the extent regulated in this Policy and as permitted by Laws and Regulations, you release us from and against any claims, losses, obligations, costs, damages and costs that occur due to violations of the Use of Personal Data.

4. This policy is subject to the laws in force in the Republic of Indonesia.

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Copyright ©GoNanny 2024

Design & Developed by  s.p. Digital