“Affiliate” is every entity and individual who collaborates with us for the purposes of employment, partnership, ownership, sponsorship, or contractual relationships in terms of carrying out our operational activities.

"Application" is a software program designed to carry out operational activities in providing our platform services."

"We" refers to PT Dorothee and Benoit Bali or GONANNY."

“Privacy Policy” is a document describing how We collect, use, store and protect the personal information of individuals who interact with products, services through our websites and applications. It serves as a transparent communication tool between the organization and its users, informing them about the data practices and procedures implemented to safeguard their privacy rights.

“PT Dorothee and Benoit Bali” or “GONANNY” is a Limited Liability Company domiciled in Badung Regency, established and subject to the Laws of the Republic of Indonesia.

GoNanny is not liable for any damages or losses arising from your use of the platform or the services provided by nannies. We are not responsible for any disputes or disagreements between users of the platform.

"Personal data" is data about natural persons who are identified or can be identified individually or in combination with other information, either directly or indirectly, through electronic or non-electronic systems.

“Personal Data Processing” is the activity of collecting, storing, processing and deleting Personal Data related to the operational activities of PT Dorothee and Benoit Bali.

"User" is an individual or entity that directly interacts with PT Dorothee and Benoit Bali in carrying out operational activities.

“Babysitter Partner” is a babysitter who is a partner of PT Dorothee and Benoit Bali.

"Notifications" is a text in the form of a message containing information conveyed directly or indirectly physically or electronically.

“Identity Data” is data on name, user name, identity card, taxpayer identification number, user identity or other identifier, position, date of birth, gender, place of birth, occupation, nationality, photo and/or biometric data.

“Transaction Data” are orders that you place, feedback and suggestions, survey responses, in connection with Users using our platform.

“Payment Data” are details of payments or transfers made by Users on Our Application, including but not limited to data relating to usage, payments, recipient details (including their account details), payment methods used, amount of payment paid, billing details, and details invoice.

“Location Data” is real-time geographic location data.

“Record Data” is a record on the server that receives data such as the device's IP address, date and time of access, application features or pages viewed, Application work processes and other system activities when interacting with the Application.

“Law/Legislation” are the laws and regulations in force in the Republic of Indonesia

“Identity Data” is data on name, user name, identity card, taxpayer identification number, user identity or other identifier, position, date of birth, gender, place of birth, occupation, nationality, photo and/or biometric data.

“Partnership Agreement” is a cooperation agreement between us and our Babysitter Partners as the basis of a partnership relationship to provide services.

“Cookies” are small pieces of data that a website stores on a user's device (such as a computer, smartphone, or tablet) via a web browser. These cookies are used to collect information about users' browsing behavior, preferences and interactions with the website.

"Government" is an active public official in the territory of the Republic of Indonesia

"Retention period" is the period of storage of Personal Data.